Let’s get you connected.
Your technician will read you a session key over the phone. Enter it here and we’ll be looking at the same screen in under a minute.
- Encrypted session, started only by you
- You see everything we do, the whole time
- End the session any time, nothing stays installed
Join your support session
Have your technician on the phone before you start, then enter your name and the session key they give you.
Your session starts on our secure support page at assist.itguru.support. Your browser will download a small one-time app from Zoho Assist, our remote support provider. Open it and click Allow when asked.
Trouble with this form? Join at assist.itguru.support/join with the same key.
Three steps, about a minute
Call us
Reach your technician at (832) 743-0156. We start a session and read you its key.
Enter your name and key
Type them into the form on this page and click Join session.
Allow access
Run the small download and click Allow. You can end the session from your screen whenever you like.
Only connect when you’re talking to us
Scammers pose as tech support to get into computers. Keep these in mind:
- We never cold-call, text or pop up a warning asking you to connect.
- Only use a key from someone you called at (832) 743-0156, or who is already helping you.
- We’ll never ask for your passwords, bank details or a payment while connected.
- Not sure? Hang up and call us back at the number on this page.
Already a managed client?
Your computers already have our support agent installed, so you don’t need a session key. Just call, or open a ticket and we’ll connect to you.